Got questions? This way.
FAQs, quick fixes, and official info on every feature.
General questions:
Here’s what most teams want to know before switching to Expologix. From setup to daily use, we’ve answered the key questions that help you understand how the platform works and why it fits the way you already work.
With ExpologiX, everything’s in one place.
Client details, addresses, documents, and responsibilities, clearly structured and easy to manage. No scattered files or version mix-ups. Everything stays current and connected.
Yes,no digging required. You’ll see exactly what’s active, what’s pending, and what needs attention. Color-coded views and linked files make it easy to stay on top of your work.
Absolutely. Set tariffs & service rates per project or client, including buying prices. Your quotes stay accurate and your margins under control.
Simple and automatic.
Create pre-alerts, transport orders, return forms, and invoices in multiple languages. Everything is generated in the system and sent with one click.
Yes, live and filtered. Get real-time insights by customer, event, or time period. See what’s delayed, what’s profitable, and where you need to step in, no spreadsheets needed.
Yes, fully. Expologix integrates with your bookkeeping or accounting software. Send invoices, job data, and costs without double entry.
Yes, fully compliant. Create and send e-invoices that meet all legal requirements. All fields are supported, and your invoices are ready for audit and archiving.
It’s 100% cloud-based. No installation needed. Just log in and work from anywhere. Your data is secure, backed up, and always accessible.
How to's:
We’re working on step-by-step guides to help you make the most of Expologix. From setting up projects to sending documents, tutorials are coming soon.
Security & updates:
Expologix runs securely in the cloud with regular updates, daily backups, and structured support. Whether it’s a new feature or emergency maintenance, we handle it with care, so you can focus on your business, not your software.
We aim for maximum uptime, but short maintenance windows may occur, typically at night between 23:00 and 06:00 to avoid disruption. Emergency maintenance may happen outside these hours if needed.
Yes, planned updates or downtime will be announced in advance whenever possible. For urgent fixes, we may act immediately to protect stability and security.
Yes. Expologix is actively maintained. We regularly roll out updates and improvements to keep your system secure and up to date, always with stability as the top priority.
We respond within one business day with a clear follow-up and an initial plan of action. That includes either a direct fix or a temporary workaround, depending on the situation.
Yes, we create secure backups to protect your data in case of emergencies. If needed, a copy of your data can be provided for use in other systems, subject to a reasonable fee.
You can reach our support team on business days (Monday to Friday) between 09:00 and 17:00 via email or phone, depending on your package. If you need hands-on help or training, we offer that too, by arrangement.